+1 855 930 0808 | My Account

Order Cancellations

Customer Cancellations

You can edit or cancel your order via your account interface (My Account) as far as Forzieri has not yet started the processing phase -- this is specified by your order status within your Forzieri account. If the order processing has started already and you request to cancel your order or items on your order, Forzieri will attempt to cancel these items. Forzieri cannot guarantee the order will be cancelled as this depends on the processing status and, if the order has been shipped, shipping charges will not be refunded. Please note an unused item can be returned within 28 days. Please see our return policy to do this.

See how to contact us.

Cancellations made by Forzieri

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
• Item(s) not available.
• Difficulty in processing your payment information.
• Cannot ship to address provided.
• Duplicate order was placed.

If your order is cancelled, you will receive an e-mail notice regarding your order which will explain the reason for the cancellation. You will not be billed for any cancelled items.

Help Desk

Service available Monday through Friday:

US: 3.30 am to 12.00 pm US E.S.T.
UK: 8.30 am to 5 pm
Australia: 7.30 pm to 4 am Sydney Time

This number is for Customer Care only.   For business enquiries please contact our main offices.

Closing days

Offices will be closed on April 25th, May 1st, June 2nd, June 24th, August 15th, December 25th & 26th, January 1st, January 6th.

Be the first to know

Sign up for insider news and members only specials

To apply fragrance to your chosen gift wrap select one of the Forzieri options on the bar to the right.

To apply fragrance to your gift card select one of the Forzieri options on the bar to the right.

No extra cost will incur on exchanges between discounted sizes (in-stock sizes). In case of exchange between discounted size with full price size (not in stock/order upon request), price difference will apply. See size availability status for details.

Holiday Extended Return Policy

Orders placed between November 14th and December 14th are eligible for our Holiday Extended Return Policy, under the same terms & conditions provided by our Standard Full Satisfaction Guarantee policy, if return approval is requested by December 28th. Orders placed after December 14th will continue to benefit from our Standard 28-Day Full Satisfaction Guarantee. Select the Holiday Extended Return Policy option during checkout.

United States of America
(New York, Florida and Puerto Rico excepted)

European Union
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, United Kingdom.
(Italy excepted)

Enjoy FREE SHIPPING:

· Enter code SANTA2010 in your Shopping Bag before checkout
· Applies on order over $175.00 shipped via Premim Standard Shipping option
· Promotion does not combine with any other offer or discount available on FORZIERI
· Available for a limited time only
· Valid only for shipping within the United States

Invite a new member

quale messaggio devo metter qui?

As a Privé, Member you have the right to invite your friends to become members as well. Every member's first purchase will earn you a $10.00 Value GOLD BAR bonus available to spend in ANY area of the Forzieri boutique (both public or privé)

Select Sensorial Gift Wrapping during checkout

View colors

Add to wishlist

This item can usually be crafted also according to your size request. Please contact our product specialists to find out more.